About Cindy Phillips

Cindy Phillips, Ph.D. is a management consultant with expertise in organizational development, leadership development, team building, change management, and systems integration. With over 17 years of management experience in the technology sector, she specializes in developing and implementing changes initiatives that cross technical and functional boundaries, as well as strengthening leaders to lead those efforts.

Before becoming an external consultant, Cindy was on the senior leadership team at Acumen Solutions, a management and IT consulting firm specializing in systems integration solutions for the telecom industry. In addition to her business development and client relationship management roles, Cindy managed many of the organizational and leadership development activities at Acumen. In this role, she designed the company’s initial career development and training programs, helped to successfully integrate a new acquisition, re-built an employee orientation program, and developed numerous employee retention initiatives. These efforts contributed to a 94% retention rate—an extraordinary metric for a high-tech start-up company.

Before Acumen Solutions, Cindy had a successful 11-year career with Verizon Communications (formerly Bell Atlantic). She held several management positions of increasing responsibility, and was known as a results-oriented leader and change agent. During her tenure at Verizon, Cindy managed several large-scale system development and re-engineering projects. She was frequently recognized in this capacity for her superior problem-solving, facilitation and team building talents. Cindy also served as an internal consultant, coach, trainer and facilitator. She delivered numerous employee development programs and facilitated company-wide change initiatives including organizational re-structuring, diversity training, quality management, culture building, and merger integration for the NYNEX/Bell Atlantic merger.

Cindy completed her Ph.D. at the Fielding Graduate Institute, where her research interests included leadership development and organizational change. She also has a B.S. in Finance from Towson University, and an M.B.A. from St. Joseph’s University. In 2007, Cindy completed certification training at the Coaches Training Institute, and received her ACC coaching designation through the International Coaches Federation.

Cindy Phillips